Soal TOEIC [+Kunci Jawaban] 2021

Soal TOEIC [+Kunci Jawaban] 2021 - Apa itu Tes TOEIC? TOEIC (Test Of English for International Communication) merupakan ujian bahasa inggris berstandar dan diakui secara internasional. TOEIC digunakan dalam menilai kemampuan seseorang dalam berkomunikasi dilingkungan professional yang berbahasa inggris.

Dalam pelaksanaannya, Tes TOEIC terbagi dalam 3 versi.

  1. Listening & Reading
  2. Speaking & Writing
  3. Bridge
Namun, yang paling umum digunakan dalam Tes TOEIC ialah Listening & Reading.

Dalam pengerjaannya, Tes TOEIC dapat dikerjakan dalam waktu 2 jam. Dibagi menjadi 2 sesi, yaitu Listening and Reading. yang masing-masing sesinya dibagi menjadi 4 bagian. Listening dapat dikerjakan dalam kurun waktu 45 menit, sedangkan reading dapat dikerjakan dalam waktu kurn 75 menit. 

Sekarang, saya akan membagikan dan bahas mengenai Soal TOEIC beserta dengan Kunci Jawabannya. Bagi kamu yang ingin tahu silahkan cek soal dan kunci jawabannya dibawah ini ya. Soal ini biasanya juga ada dalam Soal Tes VIERA.

Soal Section Reading

Disini terdapat beberapa contoh soal dibagian Sesi/Seksi Reading. Jawabannya akan saya tandai dengan cetak tebal (bold).

1. Please contact Robert Chen for _________ in purchasing office equipment.

(A) store
(B) type
(C) help
(D) furniture

2. The awards ceremony will be _________ on the third floor of the Park Station Hotel.

(A) held
(B) raised
(C) taken
(D) granted 

3. After Massey Corporation acquired Brawley, Ltd., the _________ of its stock rose twenty percent.

(A) valuable
(B) valuate
(C) valued
(D) value (the + N)

4. In March, the Grand Symphony Orchestra will present an _________ opera by talented newcomer
Maria Cruz.

(A) excite
(B) excites
(C) excited 
(D) exciting (adj + N)

5. We hope to send _________ tax documents to you by the end of the week.

(A) you
(B) your
(C) yours
(D) yourself

6. (All materials _________ for the upcoming seminar) need to be copied at least two days in advance.

(A) called
(B) required (All materials that are required…)
(C) questioned
(D) invited

7. After the switch malfunction, electrical service on the main building was _________ restored at 8 P.M.

(A) finally
(B) constantly 
(C) consecutively
(D) usually

8. Traveling by train to Tokyo takes approximately one hour less _________ traveling by car.

(A) for
(B) with
(C) as
(D) than

9. Because Hong Kong is home to people from all over the world, a _________ of fashion styles can
be seen in the city on any given day.

(A) variety 
(B) kind
(C) separateness
(D) distance

10. Midtown Hospital compares _________ with other hospitals and provides services at lower

(A) favor
(B) favored
(C) favorable
(D) favorably

11. _________ there had not been slight delays in the bus service to the airport, Ms. Suzuki would
have caught her scheduled flight to Brussels.

(A) If
(B) Whereas
(C) Unless
(D) Even

12. Magnum Plus cameras _________ very popular right now because they are so easy to use.

(A) became
(B) are becoming
(C) to become
(D) becomes

13. The most _________ memo from the personnel department announced five new job openings.

(A) constant 
(B) recent
(C) occupied
(D) modern

14. The board of trustees will _________ vote on the revised proposal at its meeting later this

(A) define
(B) definite
(C) definitive
(D) definitively 

15. Because of _________ extremely focused customer bases, small business owners can often
respond quickly to new economic trends.

(A) they
(B) their + N (extremely focused customer bases)
(C) theirs
(D) them

16. Payment is _________ at the time you check out of the conference center.

(A) expect
(B) expecting
(C) expected
(D) expectation

17. Officials attribute the _________ in service to a software upgrade that makes the system run

(A) improvement
(B) exchange
(C) relief 
(D) lift

18. Mark Jarvela, a junior employee, proposed an innovative project that has been funded by one
of the organization’s biggest _________ .

 (A) sponsor
 (B) sponsors (one of the + Ns)
 (C) sponsored
 (D) sponsoring

19. Fargo Electronics has _________ halted (stop / cease / terminate) production of its newest line of
video games until retailers have sold off the existing surplus.

 (A) consecutively 
 (B) energetically 
 (C) vacantly 
 (D) temporarily 

20. Please note that this brochure is intended as information only and does not replace or _________ 
the product warranty.

 (A) supplement (V) does not V1 or V2
 (B) supplements
 (C) supplemented
 (D) supplementing

21. The cost of round-trip air transportation is included _________ the nine-day cruise package..

 (A) by
 (B) in
 (C) at
 (D) to
22. Dr. Sato has indicated that there may soon be an _________ for an apprentice technician in chemical-production laboratory.

 (A) open
 (B) opened
 (C) openly
 (D) opening
23. Mr. Hernandez is not available at the time the work crew is schedule to arrive, and _________ is Ms. Hakkonen.

 (A) so
 (B) also
 (C) neither not
 (D) yet
24. The meteorological agency recommended that tourists to the region (should) be _________ dressed for frigid conditions.

 (A) suitable
 (B) suitably
 (C) suitability
 (D) suitableness
25. Please _________ the bottom portion for your records.
 (A) retain
 (B) retaining
 (C) retains
 (D) retained
26. Repairing the old copy machine would have _________ half as much as buying a new one.

 (A) lasted
 (B) cost 
 (C) spent
 (D) paid
27. The market-research department conducted a _________ on how often people listen to the radio while driving their cars.

 (A) design
 (B) response
 (C) survey
 (D) broadcast

28. Because the sales representatives were late leaving the office, there was very _________ time for us to talk before the client meeting.

 (A) little
 (B) small
 (C) short (a short time)
 (D) brief 
29. Editors of the Financial Gazette reserve the right to review advertisements and correct _________ errors in spelling or format.

(A) well (adj)
(B) them
(C) much
(D) any

30. The National University plays an important _________ in preparing leaders for the country’s educational system.

(A) work
(B) piece
(C) role
(D) task

31. Research suggests the health benefits of whole grains come from the _________ of all the nutrients, not just the amount of fiber.

(A) combination
(B) proximity
(C) working
(D) settlement

32. Intercity Bus Company will be providing _________ bus service for holiday travelers next weekend.

(A) frequent
(B) often
(C) numerous + Ns
(D) really

33. Although Dr. Obetz is qualified in several areas, nutritional health is one of her _________ .

(A) specials
(B) specializes 
(C) specialties 
(D) specialists

34. The president of Corvatech announced that this years annual report id ready to be _________ to the company stockholders.

(A) published
(B) distributed 
(C) transacted 
(D) disposed

35. The institution’s ability to meet its _________ growth levels will depend on the commitment of all staff.

(A) objected 
(B) aimed 
(C) targeted 
(D) figured

36. Some officials stills need _________ of the importance of separate playing fields for young football and baseball players.

(A) convince
(B) to be convinced
(C) be convincing
(D) have convinced

37.  _________ all the candidates applying for the job, Mr. Wang appears to be the most promising.

(A) On
(B) Between
(C) Through
(D) Of

38. In order to make room for new inventory, stores that _________ would not offer promotional discounts might advertise a limited-time sale.

(A) solely 
(B) further
(C) otherwise
(D) fully

39. The manufacturer guarantees that its cosmetics products are good for three years or until the expiration date on the package, _________ is sooner.

(A) what
(B) when
(C) that
(D) whichever

40. The analyst’s commentary in the progress report was sharply _________ of the leadership team.

(A) critical
(B) critic
(C) critically
(D) criticism

Questions 41-44 refer to the following article.

Most consumers are familiar with bar codes. Those black-and-white stripes appear on almost every product purchased. Often the codes are scanned at the checkout counter, causing the item name and its price to appear on _______________the


(A) so
(B) either
(C) each
(D) both (both …and…)

Cash register screen and the receipt. This gives a record to the consumer and helps store management monitor inventory.

Many delivery services use bar codes to track the progress of each envelope, package, or crate in transit. Every item_____________ a bar code, which


(A) having been issued
(B) issuing
(C) is issued
(D) to issued

Is read at a number of points from the moment it leaves the sender’s hands to the moment the recipient accepts the delivery.

An interesting use for the bar codes has been developed by a scientist who works with bees. The scientist attached bar codes to the backs of individual bees in order to______________ them and to follow their movements. Laser scanners at


(A) identify 
(B) mention 
(C) contradict 
(D) speculate 

The entrance of the hive read the bar codes to monitor how long each bee had been gone from the hive. By keeping ___________ of individual bees, scientists


(A) tracking
(B) to track
(C) tracked
(D) track (keep track of)

hope to learn more about honey production . Knowing how far bees travel to gather pollen and how many trips they make back to the hive could eventually help beekeepers predict honey yields.

Questions 45-48 refer to the following excerpt from a magazine story.

The “Real” Piryanka Sundarajan
By Ranjit Singh, Staff Reporter

While much has been written about famous media mogul Piryanka Sundarajan, little is known about many aspects of her private life.

Ms. Sundarajan is married and has two sons. _______________ her childhood


(A) To spend
(B) When she has spent
(C) While spending
(D) She spent

In Indonesia where her father was posted with the National Bank of India. Ms. Sundarajan retains fond memories of the country. “I was ____________by


(A) fascinated (be fascinated by)
(B) appealed to
(C) enjoyed
(D) appreciated

Everything about Indonesia—especially the architecture.”

At United Media Corporation, ___________ Ms. Sundarajan founded as a young


(A) which
(B) where
(C) who
(D) what

College graduate, she is recognized as a tough negotiation. However, she is even better known for her ability to __________ quality employees satisfied: hardly one

(A) obtain
(B) keep 
(C) hire
(D) stay

Person from the company’s senior staff—be it director, general manager, or deputy general manager—has left the organization in the last fifteen years. Employees attribute this to Ms. Sundarajan’s outstanding leadership qualities.

Questions 49-52 refer to the following advertisement.


At Keller Travel, we believe our unrivaled reputation for offering efficient and friendly service to our customers can be______________ entirely to the


(A) adapted 
(B) acknowledged 
(C) acclaimed 
(D) attributed 

Commitment, quality, and enthusiasm of our staff.

We are looking for well-traveled, energetic people to join our exceptional term. We(S) work(V) long hours, _________ weekends, in a very busy


(A) includes
(B) inclusive
(C) including ( S + V….., Ving…..)
(D) included

Sales environments, but there are marvelous travel opportunities and a lively and sociable atmosphere___________ one of the travel industry’s

(A) as well as
(B) since
(C) additionally
(D) moreover

best salary packages. All new recruits will undergo our comprehensive training __________________.


(A) programmable
(B) programmer
(C) program
(D) programmed

To apply, please send your resume with a letter detailing your qualifications to :
Deirdre Andersen
Keller Travel
210 Elliot Street
Boston, MA 02201

Questions 53-54 refer to the following e-mailing message.

From : Megan Campbell
To : Marta Apter


I’m sorry I didn’t respond to your e-mail earlier. I had a problem with my e-mail system for a few days, and I wasn’t able to retrieve new messages. I would be delighted to take on the assignment you propose. Please send me all the details about the project and the deadline. I will be out of town next week, but I look forward to hearing from you.


53. What is Megan’s main purpose in writing this e-mail?

(A) To apologize to Marta for not finishing an assignment
(B) To tell Marta she will accept an assignment
(C) To tell Marta she will be unable to complete an assignment on time
(D) To explain to Marta her problems with an assignment

54. Why did Megan not respond to Marta earlier?

(A) She needed to work on another project.
(B) She was not able to accept new work.
(C) She was out of town.
(D) She has a computer problem.

Questions 55-56 refer to the following letter.

Lamberts Bank
206 Rampton Hill

June 26
Mr. Michael Hunter
92Woodvale Road
Wilton,WY 82007

Dear Mr. Hunter:
Your application for a bank account has been successful, and we are able to offer you the following:
* Checkbook
* Check guarantee/debit card
* Use of Lamberts automatic teller machines(ATM’s) and CONNEX ATM’s
* Online banking and 24-hour telephone banking

A copy of the bank account conditions that apply to your account is enclosed.

Please deposit a minimum of$100 into your account. Once this has cleared, we will send your check
guarantee/debit card to you.

Thank you for your business.
Jean Villiers
Jean Villiers(Ms.)
Accounts Manager

55. Why is the bank writing to Mr. Hunter?

(A) He lost his checkbook and check guarantee card.
(B) There are new charge to his account.
(C) He asked to open an account.
(D) He needed instructions for using the ATM’s.

56. What is Mr. Hunter asked to do after receiving the letter?

(A) Telephone the bank
(B) Register online
(C) Sign a contract
(D) Make a deposit

Questions 57-59 refer to the following letter

Excelon Travel Service, Inc.
711 Market Street
San Francisco, California 94102

Dear Mr. Mirza:

Thank you for giving Excelon Travel Services the opportunity to arrange your family’s vacation travel plans. As an additional service to you, we have provided an overview of your travel and hotel arrangements(all times are local):

Date          Flight          No. Place/Time Depart      Place/Time Arrive
March3     CM045       San Francisco-8:40 A.M.   Honolulu-10:50 A.M.
March 10  CM1226     Honolulu-1:00 P.M. San     Francisco-8:50 P.M.

Upon your arrival at Honolulu, your rental car will be waiting for you-just go to the Fritz Rentals service desk. As we discussed, room reservations have been made at the Mahalo Hotel; directions to the hotel will be available at the car rental desk.

We pride ourselves on over twenty years of providing the highest level of customer satisfaction and would very much appreciate your feedback on your experience with Excelon Travel Services. To help us continue to improve, please visit our Web site at and fill out our customer satisfaction survey.

Janet S. Ono
Janet S. Ono
Customer Service Associate
Excelon Travel Services

57. Why will Mr. Mirza travel to Honolulu?

(A) To conduct a business transaction
(B) TO attend a conference
(C) To set up a Web site
(D)To go on vacation with his family

58. Where will Mr. Mirza get directions?

(A) At the travel agency
(B) At the Fritz Rental desk
(C) At the Mahalo Hotel
(D)At Excelon’s Web site

59. What does Ms. Ono ask Mr. Mirza to do?

(A) Call her when he gets to Honolulu
(B) Send payment as soon as possible
(C) Complete a survey
(D)Give her his e-mail address

Questions 60-62 refer to the following article.

50m Print Works to Open

The city of Reading this week landed one of the biggest and most significant investments in the city in years-a£50m print works that promises 1,000 jobs. The Scorpia Group, one of Europe’s largest independent printing companies, has chosen a site on Compton Way for its new plant. This was the former Hartland Steelworks location.

Local leaders are delighted at the prospect of hundreds of highly skilled jobs and training opportunities being created in the Reading area. Robert Andrews, chief executive of the Reading City Investment Initiatives said, “The scale and nature of this project will give a huge boost to the local economy.”

The printing plan will offer top-quality and fast color production of magazine, catalogs, and other publications. The Compton Way site is owned by Scorpia’s development partner, which was asked to draw up plans for the site. The company has chosen the Compton Way site on the basis of its location, the financial grants that are available from the central government, and the local labor market.

The chief executive of Scorpia said, ”The location of our new plant, with access to the road network and rail freight links, and the reputation of the workforce in the region had a big impact on our decision-making process. In addition, the attitude and cooperation of local authorities in Reading is a positive example to the rest of the country of how to attract new investments.”

60. What is the article mainly about?

(A) Job openings at a steelworks factory
(B) Investment opportunities in Europe
(C) The proposed site of a new plant
(D) New laws enacted by the Reading City Council

61. What is NOT mentioned as a reason for choosing the location on Compton Way?

(A) It has good road and trail links.
(B) It has been enlarged recently.
(C) The government offers financial assistance.
(D) Plenty of labor is available locally.

62. Why does the head of Scorpia praise Reading’s local government?

(A) It has established strong ties with Europe.
(B) It cooperates with the local news reporters.
(C) It has encouraged development in the city.
(D) IT offers financial aid to residents.

Questions 63-65 refer to the following memorandum.


To: Motor Pool Users
From: Hafid Benabou, Directior
Date: February 27
Subject: Motor Pool Checkout Card

Company policy states everyone who use a company vehicle must have a valid motor pool checkout (MPC)card. All MPC cards will expire April 30.
Current cardholders should apply for renewal by March 31. New cards will be approved only for employee drivers fulfilling the requirements below.
1. Vehicles are lent ONLY to carry company business.
2. All drivers must be in compliance with all current motor vehicle laws.
3. All drivers must complete an eight-hour National Safety Council (NSC)defensive driving course before an MPC car will be issued.

Please fax MPC card requests to Mark Fernandez(1149 27384). Include your driver’s license number and expiration date, a certified copy of your driving record (obtainable from the central police station), and a copy of your NSC defensive driving certificate. To enroll in the defensive driving course(next session, March15), phone Jennifer Latourche(ext.2525).

63.What is the purpose of the memo?

(A) To announce a change in staffing assignments
(B) To notify employees of a new course
(C) To remind employees of a company policy
(D)To introduce new staff members

64. When does the next driving course start?

(A) February 27
(B) March 15
(C) March 31
(D) April 30

65. What does NOT need to be faxed with the card request?

(A) Driver’s license information
(B) A copy of a driving course certificate
(C) A copy of a driving record
(D) A copy of the old MPC card

Questions 66-69 refer to the following letter

December 4
Benedetto Consulting Services
Riva Schiavoni 5321
Venice, Italy

Dear Sir/Madam:
I am interested in applying for the managing consultant position you have posted on your Web site. I believe that my background and experience make me an attractive candidate for your consideration.

After graduating from State University, I founded a small computer graphic-design company, Online Style. This company became increasingly successful over the years. I hold 65 percent of the shares and continue on its board of directors as chairperson, although I have relinquished my position as general manager and stepped down as CEO.

The agency I now direct, Business First, provides consulting services for companies interested in improving the effectiveness of their advertising. Despite the success of this new business venture, I am seeking at this time to relocate to Venice for personal reasons.

As you can see from the enclosed resume, I have a broad background in business development and marketing as well as advertising. Despite the success of this new business venture, I am seeking for large audiences and planning successful business meetings.

I believe my skills and abilities fit the description of the person you are seeking. While I am knowledgeable about general business issues in both the domestic and international arenas, I will want to thoroughly understand those that are unique to your business, and I am confident that I can do so rapidly. One of your requirements, maintaining good community relations, happens to be one of my greatest strengths. I would be happy to provide you with names of people who can personally testify to this.

I would welcome the opportunity to discuss how my skills could benefit your organization. Please find my telephone number and e-mail address in my resume. I look forward to hearing from you.

Estelle Juti
Estelle Juti

66. How is Ms. Juti currently involved with Online Style?

(A) She is the business manager.
(B) She is the chairperson of the board of directors.
(C) She is the financial consultant.
(D) She is the head graphic designer.

67. What kind of service does Business First provide?

(A) Marketing
(B) Foreign investment
(C) Consulting
(D) Computer repair

68. What does Ms. Juti say about why she wants to relocate to Venice?

(A) Her new company is not successful.
(B) Her reasons are personal.
(C) She needs more experience.
(D) Her family is in Venice.

69. What does Ms. Juti NOT say is one of her qualifications?

(A) She has worked in many different countries.
(B) She has extensive business experience.
(C) She has a background in advertising.
(D) She has expertise in arranging business meetings and presentations.

Questions 70-72 refer to the following information.

Milltown Community Theater
Board Meeting Minutes
Sunday, November 16
Milltown Public Library

OPENING: President Eliot Rogers conducted the meeting. He introduced the new board member, Anita Russell . Ms. Russell has volunteered at the theater since its beginning. She most recently worked to successfully secure financial support for next season’s productions.

MINUTES: Minutes from the September 28 meeting were approved with minor corrections. 

FINANCIAL REPORT: The financial statements from October were reviewed by Patty Schmidt, Treasurer. She explained that recent reductions noted in the operating fund were due to a rise in the price of heating oil. Schmidt noted that a grant has been received from the Acme Saving Bank. These funds will be used to initiate a summer program for children.

DEVELOPMENT COMMITTEE: Members of the committee led discussions of recent attempts to obtain new grants, other fund-raising possibilities, and an initiative to attract publicity for the theater through local business.

NEXT BOARD MEETING: The next meeting of the board will be on Sunday, January 25, at 2:00 P.M. in the Milltown Library.
Meeting adjourned at 3:45 P.M.

Respectfully submitted,
Nancy Fordham
Nancy Fordham

70. Who was in charge of conducting the meeting?

(A) Eliot Rogers
(B) Anita Russell
(C) Patty Schmidt
(D) Nancy Fordham

71. What has recently increased?

(A) The cost of gifts for new board members
(B) Fees for administering a grant
(C) Expenses for a summer program for children
(D) The cost of heating fuel

72. What was NOT discussed in the meeting?

(A) Efforts to increase funding
(B) Advertising in the local community
(C) Plans to attract new volunteers (attract publicity for the theater through local business.)
(D) The report of the September meeting

Question 73-76 refer to the following letter.

Peterson Turbines
500 Main Boulevard
Peoria, IL55490

June 20
Mr. Fred Higgins
First Rate Lawn Supply
31 Nightshade Street
Peoria, IL55490

Dear Mr. Higgins:
Three years ago we chose to buy lawn sprinkler valves  from our new headquarters because we knew of you as a neighborhood business that lives up to the reputation of its company slogan:” Quality is our main priority.”

As you may recall, your sales representative Andrew Peterson spoke to me at length about our needs. I told him that we were more interested in durability than in saving a few dollars. Andrew said that you carried both brass and plastic valves, brass for $75 each and plastic for $50 each, both from reliable manufactures. We knew that the brass are usually good for 6 years. Andrew assured us that the plastic would hold us as well, if not better.

On Andrew’s recommendation our company purchased 48 plastic automatic sprinkler valves from you. Over the past 3 months the sleeve connecting the top of the valve to the main water pipe has burst or cracked on 12 of the valves. Last Sunday one-third of the lawn was out flooded for a full day, since2 valves broke while our small maintenance crew was out handling a problem in another building across town.

The result is that besides repairing considerable damage to the lawn (estimates run about$1,000), we will need to replace the 12 valves.

We are aware that our warranty expired a year ago. However, since the plastic valves were purchased on your recommendation, we think you should be willing to stand behind your work and provide the labor to install brass valves. We are willing to pay for the new valves themselves.

Sincerely yours,
Maria Palmer
Maria Palmer
Maintenance supervisor

73. When did Peterson Turbines purchase valve from First Rate Lawn Supply?

(A) Three months ago
(B) Six months ago
(C) One year ago
(D) Three years ago

74. Why did Peterson Turbines choose to do business with First Rate Lawn Supply?

(A) First Rate had offered a substantial discount.
(B) First Rate had a reputation for commitment to quality.
(C) First Rate had the best selection of products.
(D) First Rate had relocated to a convenient neighborhood.

75. Who is Andrew Peters?

(A) An employee of First Rate Lawn Supply
(B) The owner of Peterson Turbines
(C) A colleague of Maria Palmer
(D) A salesperson at the valve manufacture

76. What does Maria Palmer ask Mr. Higgins to do?

(A) Repair damage to her lawn
(B) Pay the water-damage bill
(C) Provide workers to replace the valves
(D) Pay for new brass valves

Questions 77-80 refer to the following letter.

Department of International Business
Bangkok Business University
1855 Henry Dunant Road * Bangkok10330

March 30

Ms. S. Veratanavanit
Diwikar Oil and Gas Corporation

Dear Ms. Veratanavanit,
I am writing to thank you for authorizing Mr. Shinawakra of your staff to arrange a very fruitful visit by fifteen graduate students and faculty from the Bangkok Business University to the Diwikar Oil and Gas Corporation. Mr. Shinawakra planned a very interesting round-table discussion in the morning with several of your senior executives responsible for strategy implementation, concentrating in particular upon consumer behavior, cost dynamics, and corporate social responsibility-some of my students’ particular areas of interest.

After eating lunch with the group, Mr. Shinawakra presented a very professional summary of career opportunities in corporate Thailand, especially at Diwikar Corporation. As a former executive of Diwikar, I was pleased that he did such an excellent job representing the company. We were all extremely impressed by many details of the visit.

Very truly yours,
Thaksin Panupong
Thaksin Panupong

77. What is the purpose of this letter?

(A) To commend a company employee
(B) To authorize an official visit
(C) To arrange for a discussion
(D) To explore future collaborations

78. Where does Thaksin Panupong work?

(A) At an accounting office
(B) At a travel agency
(C) At a university
(D) At an engineering firm

79. Which of the following did the visitors NOT do in the afternoon?

(A) Teat lunch with Mr. Shinawakra
(B) Take a tour of Diwikar Corporation
(C) Learn about corporate Thailand
(D) Hear about career oportunities

80. What does Thaksin Panupong say about Mr. Shinawakra?

(A) He works in the human resources department.
(B) He has a good sense of humor.
(C) His position is senior executive.
(D) He is attentive to detail.

Questions 81-85 refer to the following advertisement and e-mail.

Graphic Designer wanted. Design and create graphics for weekly newspaper. University degree in communication art or design necessary, plus one year of job-related experience. Familiarity with publishing helpful. Applicants should also possess knowledge of current trends in technology. Send resume by July5 to Betty Kang, Computer Times Weekly,225 Camble St., Vancouver, BCV5Z1M2or

From: Tanaka, Stephen
To: Kang, Betty
Subject: Graphic Designer Position Sent: Fri.6/1511:33 AM
Dear Ms. Kang:

I am writing in response to your advertisement for a graphic designer that appeared in the May 30 issue of the BC Bulletin. I believe I am very qualified for this position. As you will see from my attached resume, I have a college degree in communication design and have worked as a graphic designer in Los Angeles for the past two years. I will be relocating to the Vancouver area on August1, and I am available for employment from that time.

Please do not hesitate to contact me if you need additional information. I will be happy to supply references and to submit a portfolio of my designs.

Stephen Tanaka

81. Where does Betty Kang work?

(A) At a university
(B) At a public-relations firm
(C) At a computer store
(D) At a newspaper

82. What is NOT mentioned as a requirement for the position?

(A) Former employment in graphic design
(B) Knowledge of computer programming
(C) A college degree in the field
(D) Familiarity with recent developments in technology

83. By what date should applicants respond to Betty Kang?

(A) May 30
(B) June 15
(C) July 5
(D) August 1

84. Why does Stephen Tanaka mention his work in Los Angeles?

(A) He has more experience than the minimum amount required.
(B) He met Betty Kang once at his office there.
(C) He needs more advice about a project he is doing.
(D) He is not sure if his background is appropriate.

85. What did Stephen Tanaka send with his e-mail?

(A) An advertisement
(B) Some designs
(C) Some reference
(D) A resume

Question 86-90 refer to the following two memos

TO: ALL Staff
FROM: Norma Nguyen, product-development team
DATE: May 13
RE: Request for new product ideas
I would like to announce that a product-development team has formed to review new Product ideas for personal-care products. We strongly encourage you to submit any ideas you have for new products. One advantage of submitting your ideas through the team is that we make your participation in the development of the product possible, giving you valuable insights into the development process as whole.

The team has created an idea submission guide, which outlines the kind of information necessary for the team to review your new product idea, offer you feedback, and move your idea forward toward implementation. Please contact me if you would like me to send you a copy of the guide.

Please do not hesitate to contact me, or any member of the team, if you have questions about the new product-submission procedures. We look forward to your participation!

TO: Norma Nguyen
FROM: Sam Patel
DATE: May 17
RE: Request for new product ideas
I have little experience in the area of developing personal-care products, but I have been thinking about the potential of a hair-care product line for men that might interest the product-development team. Please forward a copy of the idea submission guide to me. In addition, I would like to talk with you to make sure this is the type of product your team is interested in developing. Please contact me at extension 553 at your earliest convenience.

86. What is the purpose of Norma Nguyen’s memo?

(A) To announce a new line of personal-care products
(B) To tell staff about a new product-development team
(C) To encourage staff to buy personal-care products
(D) To ask staff to review competitors’ products

87. What is a stated advantage of contacting the product-development team?

(A) Employees can receive a bonus for developing a successful product.
(B) Employees can participate in developing the products they have proposed.
(C) Employees can meet regularly to come up with new product ideas.
(D) Employees can get discounts on new products.

88. What can be inferred about the idea submission guide?

(A) It is being sent to every employee.
(B) It gives examples of new products.
(C) It is attached to Ms. Nguyen’s memo.
(D) It explains the new product-development process.

189. Who is Sam Patel?

(A) An applicant for a job
(B) A member of the product-development team
(C) An employee with an idea
(D) A hair-care specialist

190. What will Norma Nguyen probably do when receives the memo from Sam Patel?

(A) Send him the idea submission guide
(B) Contact him for a job interview
(C) Ask him to submit a cost analysis his idea
(D) Ask him about his experience working on personal-care products

Question 91-95 refer to the following article and letter

by William Franklin

After 30 years at Superior Sound Labs(SSL), legendary audio engineer John Anderson has left and started an independent firm, Anderson Associates, to sell his latest creation. The A2000 radio is only 5 centimeters tall, but despite its small dimensions, it delivers excellent sound and usually gets very good reception. Mr. Anderson is best known as one of the engineers who invented the RX3 noise-reduction system.

From the outside, the design of his new product is breathtakingly simple. The A2000 radio consists of two knobs and a speaker-the large knob is the tuning dial and the small one controls the volume. The A2000 sounds far better than anything else in its modest price range. I tested it against an expensive stereo system I own and was very surprised at how well its performance compared. My only complaints are that the radio comes only in white and that I had a little trouble picking up one of my favorite stations on the tuner.

To: Editors of Stereo Review

Thank you for your positive review of our new product. I feel that the A2000 is designed for people who care more about how a radio sounds than how it looks. However, my business partners have convinced me that not everyone feels the way I do. Consequently, I would like to inform your readers that we will be releasing the A2000 in four decorator colors in time for the holidays this year.

To improve FM reception, try moving the radio closer to a window or outside wall, plugging it into a different outlet, or moving around the power cord(which also functions as an antenna wire).

By the way, your review contains one inaccuracy that I would like to take this opportunity to correct. I was an engineer employed by SSL at the time that RX3 was developed, but I was not involved with that project in any way.

John Anderson
President, Anderson Associates

91.What is unusual about the A2000?

(A) Its distribution system
(B) Its color
(C) Its development
(D) Its size

92. What comparison is made in the review?

(A) The RX3 to the A2000
(B) The product’s performance to the product information brochure
(C) The A2000 to an expensive stereo system
(D) Superior Sound Labs to Anderson Associates

93. What is the purpose of Mr. Anderson’s letter?

(A) To correct information in a previous letter
(B) To inform the editors of a new partnership
(C) To respond to comments in a magazine article
(D) To request extra copies of a magazine

94. What was Mr. Anderson’s occupation when he worked at SSL?

(A) Musician
(B) Engineer
(C) Editor
(D) Historian

95. What suggestion does Mr. Anderson NOT make to Mr. Franklin about his radio?

(A) Adjust the power cord
(B) Put it near a window
(C) Plug it into a different outlet
(D) Buy a newer model

Question 96-100 refer to the following two letters.


Ms. Susan Lanford
Lanford, Ltd.

Dear Ms. Lanford,
Thank you for your recent inquiry regarding our filing services. This letter is to follow up on our call of February 23 and to set forth our terms in writing for your reference and company approval.

Ask you know, Black Diamond Archives has been a trusted partner since 1937 to the thousands of companies that turn to us for their records management needs. We have 400 records centers worldwide where we offer storage, duplication, and shredding of documents.

In our conversation we discussed the standard pick-up and storage rate for approximately 40 to 50 cartons of files, to be taken to our fully air-conditioned Westhaven facility. I am pleased to inform you that after further consideration I am able to offer you a special volume rate of $300 per month, plus a $60 pick-up fee, effective March1. If this special rate is acceptable, please call me at 699-555-1857 as soon as possible, and I will send over an authorization form for your signature. I look forward to doing business with you.

Yours truly,
Jeremy Tartt
Jeremy Tartt


Dear Ms. Lanford,
Your company’s name was given to us as someone who might be interested in huge savings on their file organization costs. You may not have heard of us before now, but ask any of our customers about Dial-A-File, and you’ll hear about our great reputation.

Call us anytime, and we’ll bring a large filing cabinet to your office very quickly on the same day. When it is full and ready to be stored, just call us again, and we’ll pick up within three hours. Anytime you need access to those files, we will deliver the cabinet to your office within 24 hours. That is the Dial-A-File advantage: we come to you whenever you need us. We even offer free pickup and delivery for customers signing a five-year contact.

Our storage facility has state-of –the-art security and automatic climate control systems. For more information about our services and customer testimonials, please check out our Web site at

Sincerely yours,
Matt Weinstein
Matt Weinstein

196. What service do both these companies provide?

(A) They store files.
(B) They record meetings in company offices.
(C) They provide air-conditioning for office facilities.
(D) They design filing cabinets.

197. What feature is advertised by both companies?

(A) Extended contracts
(B) Superior security
(C) Free pickup
(D) Temperature control

198. What can be inferred about the $300 monthly rate Mr. Tartt offers Ms. Lanford?

(A) It is lower than his previous offer.
(B) It is applicable at all Black Diamond facilities.
(C) It is cheaper than the Dial-A-File rate.
(D) It will double after March1.

199. What can be inferred about Mr. Weinstein from his letter?

(A) He manages the Black Diamond Web site.
(B) He works at a facility in Westhaven.
(C) He has not done business before with Lanford, Ltd.
(D) He is interested in buying office furniture.

200. What does Mr. Weinstein emphasize about the service provided by his company?

(A) It has a money-back guarantee.
(B) It is very fast.
(C) It is inexpensive.
(D) It is available internationally.

Akhir Kata

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